General Information

Our products include free personalization and setup charges. Most orders ship within 5 working days, Rush service is available - additional charges may be required. An email acknowledgement will be sent to you once your order has been reviewed and scheduled for production. Email proofs are sent to help assure your order is produced correctly. Email proofs are NOT sent for repeat badges or products that use a standard template, but they are guaranteed to be error free. We stand behind all our products and want you to be completely satisfied.

Frequently Asked Questions

If you have multiple names for the same item (ex: name badge or training plaque) you can specify the total number you need in the Quantity area, then enter the text changes individually in the Personalization area. We read the completed form and will contact you if we have any questions.
Large Orders If you have a list of 10 or more names, or if you feel the text area isn't large enough for your information, you can email us a word document with the complete information.

The short answer is no, that would likely be a very low resolution image - it may look fine on your screen, but print it and it looks bumpy and blurry. Please send us high-resolution (approx 300pdi) images. Vectorized formats like .eps or some .png files work the best. The golden rule however is if you can print it in the approximate size it will be used on your badge, sign, or award and it looks good, then it's ok to send. We will contact you if we feel it will not reproduce well - we want it to look great too. Logo on file once we have your logo on file you do not have to send it again becuase we keep all layouts and logos on file for future order reference and your convenience. However, if your logo changes - we will need you to send us the revised logo and indicate that the previous logo is no longer valid.

We have a staff of highly skilled and experenced graphic artists who know how to make your award, badge, or sign look great. Feel free to comment with your special requests or requirements. But if you would like to send us your design, we can do that too. For the best results your files need to be vectorized pdf files. - we cannot accept any application files such as .pub or excel. If you have multiple items, it is important to send one template then send the changing text as a word document. Please feel free to contact us with your particulars, we have the experience, skills, and equipment to handle most requests.

We are always adding items to our website, but it still only shows a fraction of the items we can produce. We also have produced custom awards for companies like Georgia-Pacific, RE/MAX, and hundreds of others. Contact us with what you are looking for and we will work with you to make it happen.

Contact us with the details concerning how many you need, what date you need them by, and what price range you had in mind. We will let you know all the current available options are available.

Standard Options: Most badge orders ship US Mail or FedEx Ground. FedEx allows for tracking and provides faster delivery. The US Mail rate starts at $4.00, orders over $100.00 ship via FedEx Ground. Larger, heavier items such as most Awards ship via FedEx due to their size and weight. We charge a flat rate for most FedEx ground shipments of $12.50. We can Drop Ship to Multiple Locations for a fee of $15.00 per location. Rush Options: We can ship Overnight or Second Day Air to meet your deadline. We will contact you with the additional cost with your acknowledgement. You may also provide us with your shipping id to be billed by FedEx using your account. Showroom Pickup: We are located on Buford Hwy in Doraville, approx 1 mile north of I-285. If you would prefer comment and let us know you would like to pick up your order and we will have it available for pickup from our showroom Mon - Fri 8am - 5pm.

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